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Privacy Policy

 

Effective date: 7 August 2026

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Koiraolo respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information is collected, why it is collected, and how it is used when you visit this website or contact Koiraolo.

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1. Data Controller

 

Koiraolo
Olga Mironova

 

Email: info@koiraolo.fi

Phone: +358 44 297 3287

Location: Helsinki, Finland

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2. What Personal Data Is Collected

 

Koiraolo may collect the following personal information:

  • Name

  • Phone number

  • Email address

  • Information you provide about your dog and your enquiry

  • Information submitted through questionnaires or contact forms

 

The website may also automatically collect technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Cookies and website usage statistics

 

3. Why Your Data Is Collected

 

Your personal data is processed only when necessary to:

  • respond to your enquiry;

  • arrange and provide consultations;

  • understand your dog's situation before the consultation;

  • prepare recommendations and follow-up materials;

  • improve the website and user experience;

  • comply with legal obligations.

 

Koiraolo does not sell or rent your personal data to third parties.

 

4. Legal Basis for Processing

 

Your personal data is processed on one or more of the following legal grounds under the General Data Protection Regulation (GDPR):

  • your consent;

  • the performance of a contract or steps taken before entering into a contract;

  • compliance with legal obligations;

  • Koiraolo's legitimate interests in operating and improving its services.

 

5. Sharing Your Data

 

Your information may be shared only when necessary with trusted service providers who help operate the business, such as:

  • website hosting providers;

  • appointment booking services;

  • payment service providers;

  • email service providers.

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These providers process personal data only on behalf of Koiraolo and are required to protect your information.

Personal data may also be disclosed where required by applicable law.

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6. How Long Your Data Is Kept

Personal data is kept only for as long as necessary to provide the requested services, fulfil legal obligations, resolve disputes, or maintain business records.

When your information is no longer required, it will be securely deleted or anonymised.


7. Your Rights

 

Under the GDPR, you have the right to:

  • access your personal data;

  • correct inaccurate information;

  • request deletion of your personal data;

  • restrict or object to processing in certain situations;

  • withdraw your consent at any time where processing is based on consent;

  • request a copy of your personal data.

 

To exercise any of these rights, please contact: info@koiraolo.fi

 

8. Cookies

This website uses cookies to improve your browsing experience and analyse website traffic.

You can disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

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9. Data Security

 

Koiraolo takes appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

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10. Third-Party Websites

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This website may contain links to third-party websites.

Koiraolo is not responsible for the privacy practices or content of external websites.

 

11. Changes to This Privacy Policy

 

This Privacy Policy may be updated from time to time.

The latest version will always be available on this website together with the effective date shown at the top of this page.

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12. Contact

 

If you have any questions about this Privacy Policy or the processing of your personal data, please contact:

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Koiraolo
Olga Mironova

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📧 info@koiraolo.fi

📞 +358 44 297 3287

Helsinki, Finland

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